Privacy Policy

1. Personal Data We Collect

We collect the following personal data when you interact with our services: full name, email address, contact phone number, and any additional information you choose to share through our contact forms.

We do not collect sensitive personal data such as detailed financial information, biometric data, or health information, unless strictly necessary for the provision of the requested service and with your express consent.

2. Purposes of Data Processing

Your personal data will be used for the following primary purposes: responding to your information requests, scheduling and managing consultations with our financial advisors, providing you with information about applicable government support programs, and following up on contracted services.

As secondary purposes, we may use your data to send you communications about new services, support program updates, and educational content related to personal finance. You may object to the processing of your data for these purposes at any time.

3. Legal Basis for Processing

The processing of your data is based on: your consent given by completing our forms, the execution of an advisory services contract, compliance with legal obligations before CONDUSEF and other regulatory authorities, and our legitimate interest in improving the quality of our services.

4. Data Transfers

Verdanowealth does not sell, rent, or share your personal data with third parties for commercial purposes. We only share information with: technology service providers who assist us in operating our platform (who are contractually obligated to protect your data), and government authorities when required by law or to facilitate your access to social support programs.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this notice, or for the period established by applicable legal provisions. Once the purpose has been fulfilled, your data will be securely deleted in accordance with the procedures established in our internal data retention policy.

6. ARCO Rights

In accordance with the LFPDPPP, you have the right to Access your personal data, Rectify them when inaccurate, Cancel their processing when you consider them unnecessary, and Oppose processing for certain purposes. To exercise these rights, you may send a request to contacto@verdanowealth.com with the subject 'ARCO Rights', including your full name, a copy of your official identification, and a clear description of your request.

We will respond to your request within a maximum period of 20 business days from the date of receipt, in accordance with the law.

7. Security Measures

We implement administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use. These measures include data encryption in transit and at rest, role-based access controls, continuous monitoring of our systems, and periodic training of our staff.

8. Changes to the Privacy Notice

We reserve the right to modify this privacy notice at any time. Changes will be published on this same page with the date of the last update. We recommend periodically reviewing this notice to stay informed about how we protect your data.

9. Contact

If you have questions or concerns about this privacy policy or the processing of your personal data, you may contact us at: contacto@verdanowealth.com or call +52 55 4170 8923 during business hours, Monday to Friday from 9:00 AM to 6:00 PM (Central Mexico Time).